Connecting printers and retailers is key to our vision so we know we have to partner with companies that help us identify the best in class suppliers

To give retailers confidence all suppliers must:

  1. Receive their orders via Gateway OMS and be prepared to auto update order status
  2. Support retailers in setting up integration (have trade portal if support small orders)
  3. Use market leading modern print technology supported by the equipment manufacturer
  4. Have modern barcode driven workflow for order management
  5. Full integration with a carrier system for tracking numbers
  6. Be prepared to conform to an quality standard and use a QC scan point
  7. Be GDPR Compliant or have suitable data protection policies
  8. Be Sedex approved or have certified ethical supply chain
  9. Be FAMA Compliant or have similar audited production processes
  10. Agree to use only tested & signed off printing processes and / or product blanks
  11. Sign up to service level agreements with penalties for non compliance

Custom Gateway will then warrant that

Retailers can:

  1. Easily embed personalisation apps in their websites
  2. Use our API to add other order types like print on demand
  3. Easily set up new products both personalised & on demand
  4. Choose from an approved database of licensed content
  5. Get order status updates and delivery confirmations
  6. Use our marketplaces integrations

Printers / Suppliers will always:

  1. Receive print ready artwork & branded despatch notes
  2. Receive verified orders to identify if any errors for production
  3. Have option to use Gateway OMS existing carrier Integrations
  4. Have the ability to generate auto reports & invoices
  5. Be able to rely on Gateway updating the customer on order status