PROFESSIONAL SERVICES & CONSULTANCY

We have a very experienced team who are always keen to share their knowledge by providing a range of professional services which are summarised below. That said, if you need help with any area of your on demand business, we are always happy to talk and provide support either directly or via one of our development partners.

Training & Consultancy

Workflow Consultations, On Site Training & Project Management

Training & Consultancy

Our experienced team can offer various different levels of support for your projects starting with our free Gateway Academy, inclusive engineers help desk and including paid consultancy for configuring your Workflow, On Site Training & Project Management

See Example Workflows

Custom Development

Custom Smartlinks, New Integrations & Website Builds

Development Services

Although we consider ourselves a platform & network company we do provide some custom development services focussed around platform integrations, custom designed configurators and template websites. We are always keen to develop any feature that you need to help improve on demand workflows so please do not hesitate to get in touch

See Example Integrations

Product Creation

Bulk Outsourced Product Creation Services

Product Creation Services

Gateway CPP provides a wide range of tools to help you create your own products however we understand that sometimes there may be a a time and skills gap so we offer product creation services to suit all different types of requirement from blank products to complex personalised designs

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View Workflows

Want to See Some Example Workflows?

Click the green button to take a quick tour of some example workflows that can be configured for your business
View Workflows

Introducing the Gateway eLearning Academy

The Gateway Academy is free to all platform users and provides hundreds of eLearning modules to help you make the most of Gateway CPP & Gateway OMS. Detailed below are the main course categories each of which contains lots of useful courses to help you make the most of our software and services

  • Onboarding for New Customers
  • Essential Skills for Retailers
  • Essential Skills for Suppliers
  • Creating On Demand Products for Designers
  • Integrating with our Platform for Developers

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Project Delivery Methodology

Our ultimate goal is to deliver efficient connected systems that create value and reduce costs per transaction. This project delivery methodology enables your organisation to benefit from both our software platform and experience operating at the leading edge of the global mass customisation and on-demand fulfilment business models.

How the methodology is applied can be different for each project and will depend on the complexity of your project, but the overall process always covers the same phases, it just depends who is responsible for them.

Delivery Phase (Stage) Description Custom Gateway Owner
1 Engagement Phase Identifying and selling the concept of adding value to a business by engaging with CG expertise in delivering efficient processes and technologies.

Explainer
(and Engineer)

2 Analysis & Mapping Phase Building a detailed understanding of the client business, processes and requirements

Engineer
(or Explainer)

3 Solution Design Phase Creating, presenting and selling solutions to the problems identified in the analysis and mapping phase

Engineer
(or Explainer)

4 Configure, Build and Delivery Phase Configuring and building the solution as defined in the Solution Development Phase Onboarder
5 Handover & User Acceptance Testing (UAT) Handing the solution over to the client for acceptance.  Also includes training. Onboarder

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Dependant on whether phases 2 & 3 are paid professional services will drive who in our team is responsible. Our platform covers many standard processes out of the box, but we offer a more in-depth technical and consultancy service for the more complex workflow and supply chain requirements.

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We are always happy to talk on demand, so if you want to understand more about our professional services and how they can help you, please click the green button.
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