Gateway OMS is a cloud based smart order management & barcode driven workflow system built especially for working with customised, personalised & on demand products. It can auto route orders, generate print ready files and provide seamless integrates with carriers or other systems. It enables cost effective production and fulfilment for warehouses, printers and online retailers.

Manage Orders

Designed to Import, Edit, Manage & Auto Route Your On Demand Orders

Built for Managing On Demand & Dropship Orders

Everything you need to auto manage your on demand orders as they arrive with options to create pick notes, auto route to supplier, download artwork, print documentation and scan to update the latest job status.

Can also be used by your suppliers for a full on demand workflow management system.

Find Out More

Generate Artwork

Generate Print Ready Artwork or Custom Despatch Documents

Automates the most time consuming tasks

Automatically generates artwork for your personalised / print on demand orders as well as producing multiple different branded paperwork options for your dropship orders.

Also features powerful rules for auto routing your orders to the right machine or dropship fulfilment centre.

Find Out More

Control Workflow

Complete Barcode Driven Workflow for Managing On Demand Order Fulfilment

Complete Production & Warehouse Management

OMS-logo-white (2)

If you are looking for an order and production management system designed for customisable and on demand products then this system has all the key functionality you will ever need – from barcode scanning to production batching to machine allocation to stock management.

Find Out More

OMS Licence Options

Order Manager


Order & Workflow Manager

  • Comprehensive Order & Production Management System for On Demand Products
  • Accepts orders from Smartlink AppsOur Order-iT APIMarketplaces, CSV Imports, Retailer Integrations & other Gateway OMS users
  • Search, manage, print, edit artwork, allocate & update your orders)
  • Use scan points to manage full order & batch workflow status
  • Access to Supplier Link API plus Supplier, Accounts, Notification & Shipping Integrations
  • Ideal for customer service with option to add order notes and view audit trail
  • Stock Management with option for picking lists & labels
  • Comprehensive Manual / Auto Reporting with Data Warehouse JSON Endpoint Option
  • Powerful order routing & batch creation rules
  • Full Job Management Workflow System
  • Bin system for managing multiline & part orders
  • Direct printer integration for many leading equipment suppliers
  • Option to create print ready artwork files
  • Optional Virtual Hot Folder Available
  • User Training & Knowledgebase access with priority telephone or eMail support

Order Manager Enterprise

  • Comprehensive Order Management System for Dropship Retailers
  • Accepts orders from Smartlink Apps, Our Order-iT API, Marketplaces, CSV Imports, Retailer Integrations & other Gateway OMS users
  • Search, manage, print, edit artwork, allocate & update your orders)
  • Use scan points to manage full order workflow status
  • Access to Supplier Link API plus Supplier, Accounts, Notification & Shipping Integrations
  • Ideal for customer service with option to add order notes and view audit trail
  • Stock Management with option for picking lists & labels
  • Comprehensive Manual & Auto Reporting
  • Option to create print ready artwork files
  • Unlimited Supplier Companies & Logins for auto dropship management
  • User Training & Knowledgebase access with telephone or eMail support


Although Suppliers can get free access to Order Manager Lite if they are working for a retailer with a Gateway CPP Enterprise Licence or have their own Gateway CPP Licence many choose to upgrade their subscription to enable them to use the other key features of Gateway OMS.

For smaller suppliers wanting to list their products in our virtual product warehouse as “No Preview” or “Virtual Stock” products this can be done via an upload spreadsheets so that products can then be sold on different websites & marketplaces and your orders sent to you via email – more details can be found on our Smaller Suppliers page.


Demo Request

Quick Enquiry Form

To find out more about the options for managing orders for on demand products please click the green button
Demo Request

Basic Workflow Options Overview

You can find out more about Mass Customisation Workflow by visiting our Understanding Personalised Products Workflow page.


How Orders Get into our Systems

Detailed Features Overview

  • Can manage orders from multiple channels
  • Displays thumbnails of products ordered
  • Powerful onscreen filtering
  • Bulk actions for printing, downloading, editing & stock picking
  • Full audit trail
  • Can be used to batch orders of the same type
  • Can also be used to route orders to different product areas
  • Scan points to download, display, QC & despatch
  • Create unlimited batch templates to any specification
  • Easy search & filtering
  • Auto downloads artwork & production sheets to nominated hot folders
  • Configuration options for timing and folder names
  • Can set up different folders for different machines
  • Works on FTP or Amazon S3 Bucket
  • Supports standard print jobs or batching
  • Options for file naming, artwork type override &
  • Company GUID or Batch template can be used as machines
  • Hot folders can also be set up as separate machines
  • Batching or Hot Folders can then be set up to route jobs to specific machines
  • Secondary GUID can also be used to bulk transfer orders to a specific machine
  • Using different GUID means you can support different artwork generation for different machines
  • Orders can have a carrier and carrier service field
  • System can then generate different despatch labels based on shipping method
  • Integration available with many leading shippers & shipper integrators
  • Bulk shipping label generation from order manager
  • Separate status for sent to and received by shipper
  • Supports Customised, Personalised, Print on Demand & Configurable Products
  • Also supports base stock items and standard stock products
  • Products can have a supplier and retailer SKU
  • SKU Map also supported for variable retailer SKUs
  • Full eCommerce data support
  • Retailer feeds and Export Options
  • Generate stock picking labels or stock required csvs
  • Full stock management system
  • Generate Purchase Orders and book in stock
  • Easy view of stock position and requirement
  • Auto stock reporting
  • Run on demand csv reports or set them to auto email you
  • Auto emailed reports can be set to run daily, weekly or monthly
  • Standard reports with flexible filters
  • Reports for sales, conversions, invoicing , purchases & stock
  • Bespoke reports can be generated by using our API
  • Zapier Integration enables easier bespoke report generation

PRINT-iT Automated Artwork Options

Artwork Options Supported

Rastor Image – JPG, PNG or PDF – 90
Vector Files – EPS or PDF – 75
CMYK TIFF Files – 45
Layered PDFs for Backgrounds & Cutlines – 45
Vectorised Text for Engraving & Vinyl – 45
Auto Vectorisation & Auto Digitization – 40


For a more detailed look at the types of artwork formats supported visit our Supported Artwork Formats page


Key Benefits

Useful Resources

Click on the button below to get a more in depth explanation of the options for on demand workflow

Workflow Options


Detailed Product Guide covering all the key software functionality that can be viewed on screen or downloaded. Just click the button below to access


Download or View Product Guide


Review useful third party integrations that have been developed for OMS for areas like carrier integration




View Options

Understanding artwork & other order related costs

Take a look at the different options and costs involved
View Options

Product Tour

The Gateway OMS System is a web based multi channel order management system developed especially to meet the needs of companies selling customisable, on-demand and dropship products. It is a robust and scalable system accessed via your web browser on PCs, Macs or Tablets and has modules to cover all the main requirements of a modern multi channel order management system.


Useful Integrations & Optional Extras