Get In Touch
By Telephone
- +44 (0)330 500 1522 – UK
- +49 241 955 091 45 – Europe
+1 949 625 0301 – US
+852 2128 9225 – Asia
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- Event Calendar – Webinars, Exhibitions & Roadshows
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Social Networks
Please click on the icons below to visit our various different social media pages so you can keep in touch via your favourite service
Our Head Office Directions & Postal Address
Custom Gateway Ltd.
Pinewood Court
Larkwood Way
Tytherington Business Park
Macclesfield
Cheshire
SK10 2XR
UNITED KINGDOM
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Support Desk
All our servers and services are monitored 24/7 to ensure maximum uptime is guaranteed. Hardware engineers are always on call to resolve any server issues and they have software developers available to them that can be contacted to resolve any critical software issues.
Our help desk is available between 8am and 11pm GMT from Monday to Friday and can be contacted by raising a support ticket or using the contact details below.
Emergency support is available outside of these hours but only for system outages (not for user support) by using the out of hours text number below.
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Support Contact Details
Direct Line +44 (0)1625 355 782
Email Support – support@custom-gateway.com
Knowledgebase – support.custom-gateway.com
Out of Hours Emergency Text Support +44 (0)7481 338588
Create A Support Ticket
Click the green button below to raise an instant support ticket and get help from our team
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Sales Enquiries & Sign Ups
We are passionate about personalisation and love talking and writing about it. We publish regular articles on our blog but if you would like a monthly summary sent to you please subscribe to our newsletter below.
Sales Enquiry
Please click the green button below add a few quick details and we will be back to you faster than a speeding bullet
Newsletter Sign Up
Just add your name, company and newsletter preferences and we will be delighted to send you the latest news from our on demand world
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Introducing our Teams
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Platform User Groups
Are an important part of our vision to share best practise and ideas about the mass customisation and on demand business world. Please join us and other platform users in our Linkedin Users Groups
Gateway CPP Online User Group – Join Group
Gateway OMS Online User Group – Join Group
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International Offices & Partners
For the contact details of our International offices please go to our About Us page or for a full list of our resale partners please visit Our Partners page
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