Get In Touch

By Telephone

  • +44 (0)330 500 1522 – UK
  • +49 241 955 091 45 – Europe
  • 877-212-0718 – US (Toll Free)
  • +1 949-464-5780 – US

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By eMail / Online

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Social Networks

To see our latest tweets & posts please visit our Social Media Gallery

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Directions & Postal Address

Custom Gateway Ltd.
Pinewood Court
Larkwood Way
Tytherington Business Park
Macclesfield
Cheshire
SK10 2XR
UNITED KINGDOM

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Support Desk

All our servers and services are monitored 24/7 to ensure maximum uptime is guaranteed. Hardware engineers are always on call to resolve any server issues and they have software developers available to them that can be contacted to resolve any critical software issues

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Our help desk is available between 8am and 6pm GMT from Monday to Friday and can be contacted by raising a support ticket or calling the number below
Emergency support only is available out of these hours also by raising a support ticket or using the out of hours text number below

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Support Request

Please complete this short form to create a support ticket and we will respond as soon as possible
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Sales Enquiries

Product Enquiry

Please complete this short form if you would like more information about our products & services
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We are passionate about personalisation and love talking and writing about it. We publish regular articles on our blog but if you would like a monthly summary sent to you please subscribe to our newsletter below

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Introducing our Teams

THE EXPLAINERS

Explain how we can help

+44 (0)1625 355 781
explainers@custom-gateway.com

Meet the Team Members

THE ARCHITECTS

Design & Build Our Platform

+44 (0)1625 355 781
architects@custom-gateway.com

Meet the Team Members

THE ONBOARDERS

Project Manage New Users

+44 (0)1625 355 781
onboarders@custom-gateway.com

Meet the Team Members

THE ENGINEERS

Help You Configure Our Platform

+44 (0)1625 355 781
engineers@custom-gateway.com

Meet the Team Members

THE CREATORS

Help You Create On Demand Products

+44 (0)1625 355 781
creators@custom-gateway.com

Meet the Team Members

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International Offices & Partners

For the contact details of our International offices please go to our About Us page or for a full list of our resale partners please visit Our Partners page

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