Get In Touch

By Telephone

  • +44 (0)330 500 1522 – UK
  • +49 241 955 091 45 – Europe
  • 001 512 298 5275 – US

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By eMail / Online

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Social Networks

To see our latest tweets & posts please visit our Social Media Gallery

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Directions & Postal Address

Custom Gateway Ltd.
Pinewood Court
Larkwood Way
Tytherington Business Park
Macclesfield
Cheshire
SK10 2XR
UNITED KINGDOM

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Support Desk

All our servers and services are monitored 24/7 to ensure maximum uptime is guaranteed. Hardware engineers are always on call to resolve any server issues and they have software developers available to them that can be contacted to resolve any critical software issues

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Our help desk is available between 8am and 6pm GMT from Monday to Friday and can be contacted by raising a support ticket or calling the number below
Emergency support only is available out of these hours also by raising a support ticket or using the out of hours text number below

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Support Request

Please complete this short form to create a support ticket and we will respond as soon as possible
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Sales Enquiries

Product Enquiry

Please complete this short form if you would like more information about our products & services
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We are passionate about personalisation and love talking and writing about it. We publish regular articles on our blog but if you would like a monthly summary sent to you please subscribe to our newsletter below

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Introducing our Teams

THE EXPLAINERS

Help explain how we can help

+44 (0)1625 355 781
explainers@gateway3d.com

Meet the Team Members

THE ARCHITECTS

Help explain how we can help

+44 (0)1625 355 781
explainers@gateway3d.com

Meet the Team Members

THE IMPLEMENTORS

Help explain how we can help

+44 (0)1625 355 781
explainers@gateway3d.com

Meet the Team Members

THE CREATORS

Help explain how we can help

+44 (0)1625 355 781
explainers@gateway3d.com

Meet the Team Members

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International Offices & Partners

Detailed below are the location of our offices around the world. To find out more about our company please list the About Us page or for a full list of partners please visit Our Partners page

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Head Office
Head OfficeCustom Gateway Ltd
Pinewood Court,Larkwood Way
Tytherington Business Park
Macclesfield, SK10 2XR
United Kingdom
Tel: +44 (0)330 500 1522
Content Division
Content DivisionPersonalised Football Gifts
Unit 12 Weardale Business Centre,
Martin St. Stanhope,
Co Durham, DL13 2UY,
United Kingdom
Tel – 0044 (0)1388 528000
German Office
German OfficeCustom Gateway GmbH
Vogt 21
52072 Aachen
Germany
Tel: +49 241 477 0 56 33
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Gateway Sites HQ
Gateway Sites HQCustom Gateway SRO
kuzmányho ulica 1129/3
Piešt’any
921 01
Slovakia
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US Office
US OfficeCustom Gateway Inc
81 Columbia #200 Suite C
Aliso Viejo
CA 92656
USA
Tel: 001 512 298 5275